Returns

Returning an Item

We’ll guide you through each step of our easy online return process, from setting up shipping to getting a refund or replacement.

To get started, view your recent orders and select the item you want to return

Refund Methods

We will refund the item’s price and the original shipping cost (where applicable). The return shipping cost will automatically be deducted. You can choose between two refund methods.

1) Receive a refund as Store Credit. After we receive the item(s) back from you, we’ll credit your Casa Chic account within 1 business day.

2) Receive a refund to your original payment method, unless you have expressly agreed otherwise. We’ll process your refund within 3-5 business days after we receive the item back.

Our refund policy is in addition to and does not affect any of your legal rights.